• Your jewelry will come in a small package ready for gifting
• Shipping gifts directly to the recipient are always welcome.
• I can include a personal note as requested, just leave us the info in the note to seller at checkout.

• Our jewelry is water-resistant, but not waterproof, so we highly recommend to avoid direct contact with hot water (like bathing or going to sauna)
• You can easily clean polymer clay earrings (without resin) with rough clothe and soapy water. After that rub them with a small amount of oil.
• Earrings with resin you can clean with soft and soapy clothe.

• You can track your package here: http://www.track-trace.com/post
you need to select your country from the list while tracking with options.
• Some local postal services do not provide on-line tracking for international registered airmail. Such as United States post. We can track your package on site of Lithuanian post, it shows the last place in Lithuania where your parcel was registered:
http://www.post.lt/en/help/parcel-search

• If your package was returned to us as unclaimed we'll contact you for further information on delivery or canceling an order.
• Redelivery will cost 3€.

• You can change shipping address after purchase if your order has not been shipped. Please, convo us with the correct address as soon as possible.

• Package is considered as lost if it doesn't come within 8 weeks from posting date and tracking does not work.
• We will fill in the claim about the lost on our own. We hold all the responsibility for the claims.
• While the claim is being proceeded, we would resend the same items to you or refund the full amount of order - you choose the best option for you.

• If you receive jewelry which is damaged during transmission was damaged (we will ask for a photo though), we will issue a full refund for you or replace it with identical one.
• If you receive an item in good condition but for some reason you want to send it back and get a refund, shipping costs are not refundable.
• Refund will be provided after receiving the item.
• You can send us the scan or photo of shipping receipt of the package - we'll proceed you return / exchange immediately.

After your items shipped it will take to arrive to:
North America: 2-3 weeks
Europe: 1-2 weeks
Australia, New Zealand and Oceania: 3-4 weeks
Asia Pacific: 2-3 weeks
Latin America and the Caribbean: 3-4 weeks
North Africa and the Middle East: 2-3 weeks
Sub-Saharan Africa: 3-4 weeks